Digital & Identity Secure

Verizon

Client

Product Design, Illustration

Services

2022 - 2023

Digital Secure is a privacy and security app that protects users’ devices and personal information with features like malware detection, secure browsing, and identity theft monitoring. Our challenge was to integrate Verizon’s latest Design System (VDS) 3.0 into the app—aligning over 900 mobile screens while maintaining precision and consistency. We began with a comprehensive audit alongside McAfee, Verizon’s security partner, identifying key visual elements and streamlining updates through reusable templates. By focusing on user journeys, we established a scalable design approach that optimized both efficiency and experience.

The project came with significant hurdles. Manually updating every screen wasn’t feasible, so we prioritized high-impact screens that could serve as templates, allowing for broader, faster updates. Another challenge was the misalignment between McAfee’s icon library and Verizon’s brand standards, which led to inconsistencies in visuals. To address this, we collaborated with Verizon’s Brand team to introduce new, dynamic icons that enhanced clarity and usability. Additionally, outdated illustrations failed to align with Verizon’s evolving identity, prompting us to develop a cohesive graphic approach and detailed guidelines for future assets. Our efforts resulted in a seamless transformation. By updating 25 key screens and creating 50 new illustrations, we ensured a consistent application of VDS 3.0 across the entire app. Detailed design guidelines enabled long-term scalability, maintaining uniformity in typography, colors, and spacing. Through close collaboration with Verizon’s Brand, CX, Product, and Accessibility teams, we set new standards for design consistency, reinforcing Verizon’s commitment to security and user experience.

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©Rachel McCoy 2025

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